EARLY INTERVENTION · EDUCATION · EMPOWERMENT
CARING FOR A LOVED ONE WITH DEMENTIA CAN BE HARD….REALLY HARD.
As a caregiver of someone with dementia, you face many difficult situations. Normal activities of daily living such as dressing, bathing and eating can become sources of deep frustration. Handling specific and changing behaviors brings on another set of challenges that you might not have the tools to face. You often find yourself in a challenging situation with no immediate answers. You know there are resources available, but what are they? Where do you start? Who do you call? What can you afford? Navigating the complex healthcare system can be overwhelming to say the least!
At the Glenner Centers, we know this. As a result, and in keeping with our mission to support family caregivers of loved ones with dementia, we proudly introduce GLENNERCARE™. (NPI #1699378612)
WHAT IS GLENNERCARE™?
- GLENNERCARE™ is a virtual dementia care navigation service to provide you with professional recommendations, support and referrals from the privacy and safety of your own home.
- When a challenge arises at home, don’t pack up and head to the emergency room. Instead, simply pick up the phone and call in. Your GLENNERCARE™ Team of Dementia Care Specialists will triage your situation and a next course of action will be recommended. If necessary, our team can even initiate a video call with your primary care physician or specialist.
- GLENNERCARE™ is not only there for you during challenging times. By working together to monitor your loved one’s vital signs, our team can play a role in uncovering a potential underlying condition, therefore preventing a crisis before it happens!
WHAT ARE THE BENEFITS OF THE GLENNERCARE™ PROGRAM?
- Ongoing dementia care support via phone, email and text
- Peace of mind knowing that you have a dedicated care navigation team behind you (RN, MSW, Care Liaison)
- Guidance on diffusing difficult dementia-related behaviors
- Referrals to vetted community resources
- Education on dementia care strategies and best practices
- Minimize unnecessary, unwanted and expensive trips to the ER, urgent care center and/or hospital
HOW MUCH DOES GLENNERCARE™ COST?
As a non-profit organization, we aim to keep our programs as affordable and accessible as possible. Therefore, we are proud to be able to offer our specialized GLENNERCARE™ service at no cost for all our enrolled families!
TESTIMONIAL
FAQs
GLENNERCARE™ is an international virtual dementia care service that provides you with resources, support and recommendations at your fingertips, when you need it, from the privacy and safety of your own home.
For 40 years, the Glenner Centers have been caring for loved ones with dementia Monday through Friday, 8:45 am-5:15 pm. We knew that our families still needed our help outside of our operating hours, so we designed a program to do just that!
Yes. This program is included when you enroll your loved one at any of the Glenner Centers’ 3 Adult Day Centers.
There are many helpful hotlines available in the community. These are designed to help you when you need it, primarily on a one-time basis. GLENNERCARE™ is designed to be your long-term Care Partner. Our Dementia Care Team gets to know you, your loved one, your personal situation, your loved one’s health history and what works and does not work for your family.
GLENNERCARE™ is designed to help you with everyday challenges, but it is also designed to help you avoid a crisis before it happens! By taking vital signs (recommended daily) and by notifying us of readings outside of your loved one’s typical range, we can proactively help you flag a potential underlying medical condition before it becomes a problem.
There is no official requirement to take vital signs, but for best results, we suggest that you take your loved one’s vital signs daily and alert us to any atypical readings.
While it may sound overwhelming at first, using the blood pressure monitor is quite simple! During your onboarding call, we will explain in detail how to use this device. Don’t worry, our team is very patient and we will walk you through it every step of the way! Whenever you need a refresher, you can reach out anytime or watch the instructional video below.
Yes, your loved one can still benefit from GLENNERCARE™, but there would need to be a responsible party established who is available to speak to our team when needed. You would also have to have someone visit at least 4-5 times per week to help with the blood pressure readings and to check in on them.
The GLENNERCARE™ team is here for you! You will reach a team member Monday through Friday, 9 am - 5 pm. Outside of those hours, our answering service will take a message and a GLENNERCARE™ Team Member will return your call the next business day. You will also have direct email access to our team. You can reach out anytime via email and a GLENNERCARE™ Team Member will get back to you Monday through Friday, 9 am - 5 pm.
At the Glenner Centers, we know that being a family caregiver comes with many challenges. Navigating the basic activities of daily living can become difficult. Here are some examples of situations that our team can proactively help you with:
▪ Showering/bathing
▪ Dressing
▪ Eating
▪ Wandering
▪ Aggressive behaviors
▪ Activities
▪ Safety Assessments
▪ Referrals/Resources
▪ Coordination of any required Durable Medical Equipment
▪ Work with Primary Care Physician to coordinate any ordered lab tests
GLENNERCARE™ is available at no cost to you when your loved one is enrolled at any of the Glenner Adult Day Centers
GLENNERCARE™ is not designed to handle medical emergencies. If you find yourself in an emergency, we ask that you please call 911 immediately.
Being on hospice would not affect your ability to enroll your loved one in GLENNERCARE™. We are here to help you on your caregiving journey regardless of your loved one’s enrollment in a hospice service.
As soon as you enroll your loved one at one of the Glenner Adult Day Centers, we mail a letter to your primary care physician to make him/her aware that you are participating in this program and to expect calls from our team.
GLENNERCARE™ is available to enrolled participants at any of the George G. Glenner Alzheimer’s Family Centers, Inc.® We serve individuals with Alzheimer’s and related dementias; therefore, you would not be able to utilize GLENNERCARE™ on behalf of your parent without dementia.
Our team speaks 3 languages! We speak English, Spanish and Tagalog.
In order for any of your residents to take advantage of GLENNERCARE™ services, they must be enrolled at one of the Glenner Adult Day Centers.
No. The GLENNERCARE™ program is 100% virtual. All support will be provided on a remote basis via phone, email and/or video call.
No. GLENNERCARE™ is an extra layer of dementia care support and has no affiliation with any physician’s group.
No. Utilizing GLENNERCARE™ services has no impact on any other benefits your loved one may be receiving
No. Because GLENNERCARE™ is a 100% virtual service, you can live anywhere and still take advantage of this valuable program.
We take your privacy very seriously. When you enroll your loved one in GLENNERCARE™, you will be asked to provide us with specific names of authorized people. Only the people on the list will be able to speak to our team. You will also be asked to establish a personal PIN #. All callers must provide that PIN # before any discussions can begin.
GLENNERCARE™ is not intended for emergencies. In case of emergency, please call 911 immediately.