What to Ask

When the time comes to decide on the best options for a loved one with memory impairment, you’ll want to be as informed as possible. In addition to the Caregiver Resources page, we’ve outlined questions you should be sure to ask in determining the best solution for your family at this time.

Here are questions we’ve developed with the help of guidance from Southern Caregiver Resource Center. We’re continually adding items as the Adult Day Health Care and Community-Based Adult Services programs evolve, so be sure to check back regularly. There is also a PDF version you can print and take with you on visits to adult day programs.

Staff
• What is the ratio of staff to participants?
• Does the staff have specific training in dementia care?
• Does the staff show interest in individual participants?
• Is the staff courteous and treat everyone with dignity and respect?
• Is privacy respected?

Activities
• Is there adequate space to accommodate group activities?
• Are the activities therapeutic, such as activities specifically to engage both the mind and body?
• Do the activities cover a variety of interests?
• Are there enough activities throughout each day to keep your loved one engaged and social, and is there a daily schedule of activities posted at the center?
• Are there volunteers to assist at special events? Local talent and experts to provide entertainment?
• Do participants spend time outdoors, weather permitting?
• Are there support services for caregivers, such as lending libraries and weekly support groups, to help the caregiver best manage at home?

Centers
• Is there transportation provided to and from the center? If so, is it an additional cost?
• Does the center have a “good feel” – like a home away from home?
• Are the doors secured?
• Is there an alarm system or other security measure to ensure no one can wander off the premises?
• Are the rooms clean?
• Does the center use the latest in infection control, such as wiping down areas with Monofoil(TM), which kills potentially harmful viruses and bacteria?
• Is there an obvious odor reflecting poor housekeeping?
• Is there adequate ventilation?
• Is there an outdoor patio so the participants can get fresh air?
• Are halls and restrooms wide enough to accommodate walkers and wheelchairs?
• Are floors clean and non-slippery?
• Is the kitchen area clean? And does the staff handle food in a safe, sanitary manner?
• Is the dining area pleasant, comfortable, clean and easily accessible?
• Are participants encouraged to eat nutritional meals and snacks that the center provides?
• Are tables convenient for wheelchairs?
• Are the meals and snacks appropriate for your loved one?
• Does the food appear appetizing? Does it smell appetizing?
• Are bathrooms conveniently located?
• Do bathrooms have handgrips or rails near the toilets?